Plan Features

No long term contract. Cancel at any time

MAINTENANCE

Dedicated support for your business WordPress website including software updates, security and monthly reports.

BACKUPS

A site is only as current as its latest backup. We use a 3-Tiered backup system to ensure coverage.

SECURITY

Malware monitoring and security scans by Sucuri. Using a 10-point site check to scan your site for known malware, blacklist status, website errors and out-of-date software.

CONSULTING & TRAINING

Our newsletter includes articles specific to what our clients would find informative. Consulting Calls (included in Web Business and Web Growth). Strategy sessions happen during our consulting calls, as well as live editing.

SOCIAL MEDIA PACKAGE 

ADD-ON: For those of you who need, or would prefer, assistance adding to your blog and social media, we offer an add-on package for $499.00!
From the content you send us, we will create 8 social media posts (one month of content) for Facebook and Twitter.
We will provide the necessary stock images.

WEBSITE SECURITY AND MAINTENANCE

Protecting your digital image. Securing your business growth.

Our Customers Love Us

Don’t Just Take Our Word For It, Read It From Them

Pricing Plans

No long term contract. Cancel anytime.

Web Standard

Best for standard business WordPress sites updated monthly

Basic Support

WP Software Updates

Database Optimization

Daily Site Backups

30 Min Per Month Support Time

(does not rollover)

*Overage billed at iDofMN standard rate.

Email Support

Option: Social Media Management Package (+$499)

Web
Business

Best for web business
WordPress sites updated monthly

Priority Support

WP Software Updates

Uptime and Security Monitoring

Database Optimization

Daily Site Backups

60 Min per Month Support Time

(does not rollover)

*Overage billed at iDofMN reduced rate.

Email Support & Consulting Calls

Option: Social Media Management Package (+$499)

Web
Growth

Best for growing business WordPress sites updated monthly

Priority Support

WP Software Updates

Uptime and Security Monitoring

Database Optimization

Daily Site Backups

Customized Support Time

*Support time tailored to your needs.

(does not rollover)

Email Support & Consulting Calls

Option: Social Media Management Package (+$499)

Website Maintenance and Care F.A.Q.

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover for Standard and Business plans. You can take comfort in the fact that what you will request within that 30/60 minutes of time (depending on your plan) will be addressed by our team with immediate attention.

Our Web Growth plans are customized to the client and allow for a time block, for that month, specific to their needs.

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the off chance that your website experiences such a thing, we will be right there – communicating with the web hosting company on your behalf! We cannot promise that your website will not ever be hacked, but we can promise that we will do everything in our power to prevent it! You can also rest assured that we will be able to assist in the restoration and cleanup of your website, using our backups that we provide for you!

Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote, as those commonly go over the monthly dedicated time.

Email is our best form of communication since it yields the fastest response. However, we know brainstorming works best on the phone call. These consulting calls are reserved for our Web Business and Web Growth clients. They help focus a trajectory of the website for growth and improvements. Many times clients use this time to online screen-share small updates or training.

You know your business and customer base best. Therefore we rely on you to send us a variety of content for us to extract from. The content that you send us can be a link, latest news for your company, an article you found interesting, a YouTube video, or another blog post from other sites you want us to monitor. Once we pull out the posts, we will request your approval and schedule them out for the next 30 days.
(we will take care of providing stock images and SEO meta information)

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $125/hr.

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to support@idofmn.com, and we will immediately stop the next payment.

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster.

We first like to do a Website Evaluation to become familiar with your WordPress website, how it was built and any potential issues that can arise. With the evaluation we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed 4-hour fee.